Last updated: 24 Sept., 2025

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We are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to improve and maximize the services that we provide to you. Eniokos Services respects the privacy and confidentiality of the information provided by you and adheres to the Privacy Policy below carefully. 

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Eniokos Services (www.eniokos.com) and its digital content are governed by the following privacy policy (“Privacy Policy”). ​ This privacy policy describes how we collect, use, and disclose personal information of our website visitors (“you” or “your”) in accordance with the applicable data protection laws. By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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1. Introduction

eniokos.com (we, us, our) values your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and the choices you have. By using our website, services or purchasing products, you accept the practices described in this policy.

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2. Data we collect

We collect two categories of data:

• Voluntarily submitted data: name, email address, postal address (if provided), content you upload (documents, audio, text), messages, feedback, and information you enter into contact or quote forms.

• Automatically collected data: IP address, device and browser type, operating system, referring site, pages visited, timestamps, and cookies or similar technologies used for site functionality and analytics.

• All information we receive from our customers, is protected by secure servers. Payments are accepted through third party secure payment gateway systems and bank transfers, and credit card information is not stored by us on our servers.

 

3. How we use your data

We use personal data for the following purposes:

• To provide, operate and maintain the website and services

• To process enquiries, requests and purchases, and to deliver products or services

• To send administrative messages (order confirmations, service updates, policy notices)

• To send marketing communications if you opt in (newsletters, offers)

• To prevent fraud, comply with legal obligations and protect our rights

• To improve our site through analytics and user feedback​

 

4. Cookies and tracking

We use cookies for essential site functions, for analytics and to remember preferences. Third-party services such as analytics providers may also set cookies and collect usage data. If you disable cookies some site features may not work correctly.

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5. Sharing and disclosure

We do not sell personal data. We may share data with:

• Service providers who help us operate the business (payment processors, hosting providers, email delivery, analytics)

• Legal or regulatory authorities where required by law or to exercise or defend legal rights

• Third parties in connection with a business reorganization, sale, merger or transfer of assets​

 

6. Data retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, or to resolve disputes. Project files and client materials will be retained until you request deletion or for a maximum period of 120 days after project completion unless we agree otherwise. Please contact us if you need different retention terms for a specific project.

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7. Security

We implement reasonable technical and organizational measures to protect your data, including TLS/SSL for data in transit, access controls, and regular software updates. Absolute security cannot be guaranteed; if you have special security needs, tell us before you submit highly sensitive material.

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8. Your rights

Where applicable under law, you have the right to:

• Request access to the personal data we hold about you

• Ask us to correct inaccurate or incomplete data

• Request deletion of your personal data, subject to lawful retention needs

• Request restriction of processing or object to processing (especially for direct marketing)

• Request portability of your data in a commonly used, machine-readable format

To exercise these rights, contact us at the address below. We will respond in accordance with applicable law.

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9. Children

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, contact us and we will delete it as soon as reasonably possible.

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10. Sensitive data

Please avoid sending sensitive personal information (health data, racial or ethnic data, political opinions, biometric data) unless strictly necessary for the service. If you must send such data, state this explicitly and provide express consent; we will treat it with heightened safeguards.

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11. International transfers

Your information may be transferred to and stored on servers outside your country. When transfers occur, we will ensure an adequate level of protection through appropriate safeguards (for example, contractual terms or encryption) where required by law.

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12. Newsletter and marketing

If you opt in to marketing communications, we will send newsletters and offers. You may unsubscribe at any time using the link in the email or by contacting us. Marketing emails may contain tracking pixels to measure engagement.

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13. Changes to this policy

We may update this Privacy Policy. We will post the revised policy on this page with an updated “last updated” date. Continued use of the site after changes constitutes acceptance of the updated policy.

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14. THIRD-PARTY USE OF PERSONAL INFORMATION

We may share your information with third parties when you explicitly authorize us to share your information. Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

The Website currently uses the following third-party service providers:

Google Analytics and Statcounter – these services track Website usage and provide information such as referring websites and user actions on the Website. These services may capture your IP address, but no other personal information is captured.

We may disclose your personal information to the following third parties:

Service Providers: We may disclose your personal information to our service providers like Wix.com who help us provide and improve our services. These service providers may include email marketing service providers. 

Legal and Government Authorities: We may disclose your personal information to legal and government authorities as required by law or to protect our legal rights.

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15. PUBLICLY VISIBLE INFORMATION

At this time, there is no content submitted by you that is publicly visible. 

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16. Newsletters

You may subscribe to our newsletter and/or newsfeed, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

 

Contact

If you have questions or wish to exercise your data rights, contact us at:

Email: contact@eniokos.com

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Read the full terms and conditions of service here.